Dear CPOECU Members:
Due to the escalation of COVID-19 cases, the following lobby hours will be in effect beginning Monday, March 23rd through Friday, April 3rd.
Main Branch - 10025 S. Western Ave
Monday, Tuesday, Thursday, Friday: 8:30 AM - 1:30 PM
Downtown Branch - 433 W. Harrison St.
Monday, March 23rd through Wednesday, April 1st: CLOSED
Thursday, April 2nd - Friday, April 3rd: 8: 30 AM -1: 30 PM
Deposits and loan payments can be placed in the night deposit box for processing at the main branch, or through the ATM machine outside the downtown branch. You can also use a Shared Branching location- visit cpoecu.com/branches for a location near you. Be sure to confirm their business hours before you go.
Member Services Representatives will also be available to assist you by phone from 8:30 am to 5:00 pm on Monday, Tuesday, Thursday and Friday. Call us at 773-881-2500.
Our Annual Meeting, scheduled for Friday, March 13th, has been postponed. We will provide details of the new date as soon as it has been confirmed.
Bank Anywhere, Anytime
If you are unable to visit our branch in person, we have several options that provide full access to your accounts.
- Call us at 773-881-2500. Our Member Services Team can help you with transactions, register you for online banking, set up PIN numbers, help you apply for loans online, and answer any additional questions you may have. Don’t have an online banking account? Call us at 773-881-2500 to get registered.
- Bank online at cpoecu.com. Check your balances, transfer funds, view statements and request checks from your account.
- Use our 24-Hour Audio Response. Audio Response offers another stress-free way to stay connected to your account, without having to visit a branch. Dial 773-881-4770 to check account balances, request checks, transfer funds between accounts, and more. Your personal identification number (PIN) is required to access your account. Contact us at 773-881-2500 if you need to set one up.
- Visit a CO-OP Shared Branching ATM. Convenient access to your credit union is closer than you think. Access over 5,000 ATMs and banking locations to withdraw cash, make a deposit or loan payment to your account.
Financial Assistance for Impacted Members
If you have been financially affected by the COVID-19 (coronavirus) outbreak, we are here to help.
Please give our knowledgeable loan staff a call at 773-881-2500 to discuss possible options to get you back on track.
Beware of Potential Scams
Criminals look to take advantage during times like these – offering fake products, medical advice, etc to gain access to your accounts. Please educate yourself to protect your identity, health and finances.
Read the FTC’s post on Coronavirus (COVID-19) scams
CPOECU is committed to the health and safety of our employees and members. We will continue to update this page as necessary.