Coronavirus Statement

Branch Availability (Updated 6-10-20)

CPOECU will reopen both branch lobbies on Monday, June 15, 2020. We will also resume regular business hours:

Monday and Tuesday – 8:30am – 5:00pm
Wednesday – CLOSED
Thursday and Friday – 8:30am – 5:30pm
Saturday and Sunday - CLOSED

Following the guidance from the CDC, you will notice a few changes:

Masks will be required to enter the lobby. However, you may be asked to temporarily remove your mask for identification purposes.
We may limit the number of Members inside branches at any given time to maintain social distancing recommendations.
Protective shields have been installed so that Member Service Reps and Loan Officers can safely service you inside the branch.
Additional signage has been added to help establish safe social distancing.
At this time, no coffee will be available.
Our public restrooms will remain closed until further notice.

As we continue to practice social distancing, we encourage you to use Online Banking and Audio Response for your account servicing needs. Our top priority remains keeping our Members and Employees safe and healthy.

If you have any questions or concerns, please call us at 773-881-2500 or email memberservices@cpoecu.com.

Branch Availability (Updated 4-13-20)

CPOECU continues to do our part to minimize the spread of COVID-19. As such, our lobby is now temporarily closed to members beginning Tuesday, April 14, 2020 until further notice.

**The Downtown location will remained CLOSED until further notice.

“Curbside office service” at our main branch (10025 S. Western Ave) will be available during the following business hours:

Monday: 8:30AM to 5:00PM
Tuesday: 8:30AM to 5:00PM
Wednesday: CLOSED
Thursday: 8:30AM to 5:00PM
Friday: 8:30AM to 5:00PM

Upon arrival, please contact us at 773-881-2500 to process your transaction during business hours. A member of our staff will complete your request and meet you at your car.

Reminders:

Deposits and loan payments can be placed in the night deposit box at the main branch or through the ATM machine outside the downtown branch.
Online Banking with 24/7 account access
Shared Branching locations for a location near you. Be sure to confirm their business hours before you go.
Call 773-881-2500 or email us at memberservices@cpoecu.com with any questions.
Check out our new ‘Member User Guide’ to assist with your banking needs during our temporary lobby hours.